Community Dental Partners

Bilingual Orthodontic Scheduler

Full-Time in Denton, TX - Remote OK - Entry Level - Community Dental Partners - $13.00 - $undefined

Bilingual Orthodontic Scheduler

Reports to: Ortho Manager

Key Partnerships: Practice, Operations, Support Center

Department: Scheduling

Classification: Non-Except

Salary: 13/hr

Status: Full-Time

About this role: Our Bilingual Orthodontic Scheduler work on the Confirmation, Sales, and Recare teams to ensure that the first interaction patients have is always magical. Our role is to reach out to existing/potential patients to provide information about orthodontic services, explain our treatment process, and gather all information needed for an appointment. Along with creating the appointment, we follow outlined processes to confirm appointments and assist patients with reminder follow-up.

Job Responsibilities:

  • Ability to work in a fast-paced environment; the flexibility to handle multiple priorities while maintaining
    a high level of professionalism
  • Provide excellent phone skills: clear, articulate communication to accurately describe our services to
    patients and collect information
  • Provide a superior customer service experience through the phone
  • Meet departmental goals for inbound and outbound calls


Basic Qualifications:

  • High school diploma or equivalent
  • Front office experience a plus
  • Proficiency using the Google Suite of products
  • Proficiency in relevant computer applications and call center systems
  • Excellent typing skills
  • Fluency in English & Spanish
  • Have a laptop or desktop computer during training period


Key Skills and Abilities, Characteristics of a good fit:

  • Strong written and verbal communication skills
  • Ability to work with minimal supervision, self-starter, and demonstrates initiative
  • Flexible and innovative; highly adaptable to dynamic business environment
  • High engagement; supportive of leadership and role model for company values and guiding behaviors
  • Strong demonstration of task completion and dedication to detail
  • Team Player and great interpersonal skills
  • Prompt and timely with work schedule
  • Amazing customer service skills, great at building relationships with new people
  • Flexible Schedule


Benefits:

  • 401(k)
  • Health Insurance (PPO/HSA)
  • Vision Insurance
  • Internal Dental Insurance
  • Disability Insurance (STD/LTD)
  • Life Insurance
  • CPR certification
  • Paid Time Off
  • Holiday Pay
  • Career Growth Opportunities
  • Equipment provided (after training period)
  • Monthly Internet allowance


Schedule and Location:

Available Shifts - Mon- Fri & 1 Sat/monthly.

One Location- Remote

CDP is an Equal Opportunity Employer

Community Dental Partners is an Equal Opportunity and Affirmative Action Employer. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.