Bilingual Oral Surgery Coordinator
Reports to: Oral Surgery Manager
Key Partnerships: Operations, Clinical, Support Center
Department: Oral Surgery
Salary: $16/hr
Classification: Non-Except
Status: Full-Time
About this role: An Oral Surgery Coordinator gathers and accurately records oral surgery, medical and insurance information from patients. They will be responsible for coordinating and managing the Oral Surgeon Board. The Coordinator will guide the patient through the new patient process, starting from the time of making the appointment until they arrive for their appointment. Will be responsible to ensure that the patient/parent are informed of all aspects of treatment such as insurance, cost and expectations. Most importantly, they will ensure that the patient's needs, wants and concerns are addressed prior to starting.
Job Responsibilities:
- Greet and check in patients and handout necessary paperwork
- Confirm patients insurance coverage eligibility/ update changes prior to their visit
- Build patient or family file in system
- Scan and file patient records
- Schedule and confirm appointments
- Answer incoming calls
- Handle routine questions about appointment, policies, insurance and treatments
- Manage consent forms
- Collect fees per patients insurance
- Other duties as assigned
Basic Qualifications:
- Bilingual- Fluent in English and Spanish
- Ability to work with all age groups
- Flexible schedule
- Able to travel to offices within the DFW area or 3 hour radius
- Reliable Transportation
- Able to carry/transport office and Doctor equipment
Key Skills and Abilities, Characteristics of a good fit:
- Strong written and verbal communication skills
- Ability to work with minimal supervision, self-starter, and demonstrates initiative
- Flexible and innovative; highly adaptable to dynamic business environment
- High engagement; supportive of leadership and role model for company values and guiding behaviors
- Strong demonstration of task completion and dedication to detail
- Team Player and great interpersonal skills
- Prompt and timely with work schedule
- Amazing customer service skills, great at building relationships with new people
Benefits:
- 401(k)
- Health Insurance (PPO/HSA)
- Vision Insurance
- Internal Dental Insurance
- Disability Insurance (STD/LTD)
- Life Insurance
- Paid Time Off
- Holiday Pay
- Hep B and CPR Certifications
- Career Growth Opportunities
- Traveling incentive
Schedule and Location:
Monday- Friday - 8am-5pm
Early Mornings the day of Surgery days( Start time can be between 6-7 AM depending on the distance of the location)
Location: Support Center in Denton, TX and Traveling 3-4 times out of the month to the Houston and Corpus Christi area
CDP is an Equal Opportunity Employer
Community Dental Partners is an Equal Opportunity and Affirmative Action Employer. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
CDP100